Dr. Kim Hoogeveen, MindSet CEO and Psychologist
*Topic content each date may vary among session dates based on participation and flow of each session.
Leadership and Culture - Setting the stage for the rest of the training series, we will examine some of the foundational understandings and insights that are used by exceptional leaders to win the war on talent and achieve lasting business success.
Recruitment and Selection - All companies want to be populated by employees who combine great talent with outstanding character traits and to then place those individuals in positions where they can excel. MindSet’s recruiting insights and easy-to-remember diagnostic tools will help you achieve this crucial goal.
Building Stars - Star employees are created by outstanding leaders who know how to use the power and influence inherent in their position to develop an otherwise ordinary employee. MindSet will show you how supervisors can better accomplish this most exciting and rewarding aspect of leadership.
Instilling Pride & Ownership - Great companies are populated by employees who have a deep sense of pride and ownership in their company. Such employees will demonstrate loyalty, and the quality and quantity of their work production will be outstanding. This section reviews specific techniques that you can use to infuse staff members with a greater sense of personal investment.
Compensation - The fundamental nature of the relationship between an employer and employee is an exchange, i.e., the employee’s labor and expertise in return for monetary compensation from the employer. The nature and process of this exchange is one of the most powerful tools an employer holds for shaping employee behavior and attitude. MindSet will cover both theory and concrete examples of different approaches to compensation that have been shown to positively impact employee satisfaction and loyalty, as well as the organization’s overall cultural health.
Team Chemistry - Even the best teams will occasionally become dysfunctional for a variety of reasons, and they seldom right themselves without the intervention of competent and purposeful leadership. The MindSets in this section provide insights and specific techniques that can be used to diagnose and treat lousy team chemistry.
Decision Making - Few things are more basic to business success than responsive and capable decision making. This section of the MindSet Leadership Series will teach you potent decision-making techniques and processes that leaders use to generate first-rate conclusions, as well as some of the more common decision making pitfalls that lead to poor outcomes.
Mastering Conflict - Leadership often brings with it the challenge of managing conflict, and for many this constitutes their single greatest source of stomach acid and professional disaffection. MindSet will review insights that will help leaders from throughout your system to be better able to accurately diagnose and effectively (and sometimes proactively!) manage a variety of conflict situations.
Dealing with Problem Employees - Almost every company has a noticeable bottom 10% – those employees who contribute little to its success while making life miserable for leaders and colleagues alike. Competent leaders must possess the knowledge to identify, engage, control, improve, and (if necessary) remove these employees. MindSet will explain many useful insights and techniques that outstanding leaders use to effectively deal with these cultural poisons.
HRAM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. These sessions have been pre-approved for 20 PDCs for the SHRM-CPSM and SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HRAM is a recognized provider of recertification credits. HR Certification Institute® preapproved this program for 20.0 HR (General) credit towards aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification.” The HRCI® seal cannot be altered and can only be used in conjunction with the specific activity that was reviewed and pre-approved.
|Four Part Series Cost
|HRAM / Chamber Member $500 discount||$4250|
Dr. Kim Hoogeveen
All MindSet material was written and developed by CEO and Psychologist, Dr. Kim Hoogeveen.
Dr. Hoogeveen was the founding President & CEO of QLI, an exceptional rehabilitation center for young adults with brain injury or severe physical disability. Under his leadership, which began in 1987, QLI grew to be the nation’s largest specialized center of its kind, developing over $75,000,000 in facilities, employing over 500 staff, and gaining a national reputation for clinical excellence.
With his interest in organizational and behavioral psychology, combined with an unusual opportunity to learn from many of the most successful business, political, and military leaders in the region, Dr. Hoogeveen developed a coherent model for organizational leadership based on his Seven Principles of Leadership. The results at QLI (which are especially impressive given that QLI operates in an industry not typically known for sparkling work cultures) have been remarkable: outstanding financial success, a staff turnover rate one-fourth the industry average, record-setting customer satisfaction ratings, and of having been FOUR times recognized as the #1 Best Place to Work in Omaha (2005, 2006, 2007, and again in 2010)…and by a substantial margin.
The driving force for these achievements has been MindSet, the genesis for which came when Dr. Hoogeveen was approached by several top corporate leaders who were disenchanted with the trendy and traditional leadership training programs they were being offered. These leaders wanted to learn more about the applied and functional leadership approach that Kim had developed that was producing such exceptional results at QLI. As a result of that interest and encouragement, Dr. Hoogeveen created MindSet.
Dr. Hoogeveen brings an unusual background to the development of this powerful leadership training, consultation, and coaching program. In addition to his many years of experience as a CEO and psychologist, Dr. Hoogeveen has over twenty years of experience as a labor mediator and arbitrator. He has served on the advisory boards of local businesses and a local university, has twice been awarded the Champion for Children designation of his hometown of Bellevue, NE, has served on several state boards, was awarded Goodwill’s Nebraska Man of the Year designation, and, in recognition of his wide-ranging professional accomplishments, in 2009 he became the youngest individual ever inducted into the prestigious Ak-Sar-Ben Court of Honor.